MySupport Newest New Feature

Discussion in 'News & Announcements' started by NoMansLand, Feb 3, 2017.

By NoMansLand on Feb 3, 2017 at 2:44 PM
  1. NoMansLand

    NoMansLand Community Manager: Technical Services Staff Member Community Manager

    17
    63%
    Hi All,

    MySupport has a brand new feature that everyone I know is going to love.

    You can now reply to your tickets via email.

    When you create a ticket with mysupport [at]/@ myfallen [dot]/. net you will receive a response from donotreply@support.myfallen.net.

    You can now reply to this email aslong as it has [MFT-#####] (Ticket ID) in the title it will save your response to your ticket.

    This means I'm saving you time, Time that you need to play on our servers. Our staff will always respond to your tickets in the most professional way as always.

    Much Love,

    Kris
    Technical Support
    MySupport Developer
    Community Manager
     
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Discussion in 'News & Announcements' started by NoMansLand, Feb 3, 2017.

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